About POINTR Easy Remote Support
Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for...
Transform Your Remote Support with POINTR: Collaborate, Document & Report!
Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support.
With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime.
Key Features:
• Augmented Reality annotations for improved communication and visualization
• Group-Call with up to 5 participants
• Guaranteed image quality even with low bandwidth
• Compliance with GDPR for data privacy and security
• Use of external cameras for improved visual support
• Field notes, image taking and session recording for better collaboration
• Whiteboard for virtual brainstorming sessions
Suitable for:
• Remote Guidance
• Remote Commissioning
• Remote Maintenance
• Remote Training
• Remote Quality Assurance
• Remote Services
• Remote Sales
Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now!
Mar 3, 2024
Version 2.6.295
Performance improvements
Improved documentation functionality to support higher quality images
Previous Versions
Here you can find the changelog of POINTR Easy Remote Support since it was posted on our website on 2016-10-14 12:57:12.
The latest version is 2.6.295 and it was updated on 2024-04-22 09:11:05. See below the changes in each version.
POINTR Easy Remote Support version 2.6.295
Updated At: 2024-03-03
Changes: Mar 3, 2024
Version 2.6.295
Performance improvements
Improved documentation functionality to support higher quality images
POINTR Easy Remote Support version 2.5.292
Updated At: 2023-12-06
Changes: Dec 6, 2023
Version 2.5.292
Improved documentation functionality to support higher quality images
POINTR Easy Remote Support version 2.5.289
Updated At: 2023-02-15
Changes: Feb 15, 2023
Version 2.5.289
We're excited to announce the latest updates to POINTR, bringing you even more powerful remote collaboration capabilities. With these new features, you'll be able to work more efficiently and effectively than ever before.
• New Feature: On-the-go Documentation with Field Reports PDF export - Enhanced field reports export for improved data analysis and tracking.
• New Feature: SSO and enterprise features - Streamlined SSO and enterprise features for improved organizational efficiency.
• New Feature: Remote Flashlight (On, Off) - Illuminate your work with the flick of a switch. Turn the flashlight on and off remotely for better visibility during those hard-to-see tasks.
• New Feature: Remote Zoom (1x, 2x, 4x, 8x) - Get a closer look at the task at hand with the new remote zoom feature. Zoom in and out for a better view, up to 8x.
• New Feature: Remote Quality Profiles (Low, Standard, Medium, High) - Choose the quality that works best for you with the new remote quality profiles. Choose from Low, Standard, Medium, or High quality.
• New Feature: Portrait mode for UI - Enjoy a new, more intuitive user interface in portrait mode.
• New Feature: Safe Performance Mode - Ensure the highest performance and safety standards with the new safe performance mode.
• Improved: AR annotations with 3D rotations - Enhanced augmented reality annotations with 3D rotations provide a more accurate and precise visual representation.
• Improved: Industrial Live Screen Share - Improved live screen sharing for better collaboration during industrial processes.
• Improved: Proxy Authentication - Enjoy improved proxy authentication for enhanced security and privacy.
• Improved: Drawing accuracy for annotations - Improved accuracy for drawing annotations for a more precise collaboration experience.
Upgrade to the latest version of POINTR and experience the latest and greatest in remote collaboration technology.
POINTR Easy Remote Support version 1.5.244
Updated At: 2016-04-04
Disclaimer
Official App Store Link
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